ABB’s first-ever Middle Eastern Turbocharging Service Point is now in operation inside Drydocks World’s Dubai-based facility. Drydocks World is an international leading service provider to the maritime, oil and gas and energy sectors.
The new Turbocharging Service Point will promote sharing of mutual benefits to enhance business of both companies, ensure enhanced turbocharger service to customers in the yard, and offer one-stop ABB turbocharger solutions at Drydocks World and Maritime World. ABB’s large global Service Network will also support Drydocks World.
“In the Middle East, we see the need to be even closer to our customers. We are grateful to Drydocks World for entering into this partnership which will further our plans for expansion in the Middle East, with this new station in Dubai. Thanks in part to the new Service Point at Drydocks World, we now offer the full scope of services needed to maintain ABB turbochargers quickly and professionally, including overhauls. We’re also moving forward with our Middle East expansion plans,” said John Fyfe, Area Manager, Middle East and North East Africa. “Our new Turbocharging facilities have the latest equipment so that they can serve absolutely every ship and every customer, with a ‘smart’ technology for the marine sector. Part of that package also includes access to our centralized service information that tracks each and every ABB turbocharger worldwide and on every type of application.”
ABB’s turbocharger applications in the marine industry help reduce fuel consumption and emissions while increasing efficiency, reliability, service and support. In service, ABB’s turbocharging solutions enable customers to save significantly on service costs and spare parts and to extend the lifetime of their applications.
Khamis Juma Buamim, Chairman of Drydocks World and Maritime World said, “We are delighted to further strengthen the relationship with ABB Turbocharging. The Service Point would definitely improve business volume from turbocharger overhauling and offer enhanced new services and is also part of our strategy of enhancing efficiency and reducing fuel consumption, emissions and building customer satisfaction levels. ABB can utilize the services provided through our (GOS) Global Offshore Services arm round the clock. The OEM Service Point for ABB turbochargers is located in the yard’s premises and provides an international warrantee. This will be an added attraction to the owners as it improves the convenience for them.”
Drydocks World has been working with ABB Turbocharging, and now ABB engineers and equipment will be permanently based inside the Drydocks World’s new Service Center.
Press Release, April 01, 2014